Samsung Galaxy S8, S8+ red tinted screens trigger consumer alert

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Samsung Galaxy S8, S8+ red tinted screens trigger consumer alert

With screens of 5.8 inch and 6.2 inches, Samsung S8 and S8 Plus is the flagship phone of Samsung and a successor to the S7. Samsung uses deep red OLEDs to balance the sub pixel colours evenly.

Samsung Electronics' Galaxy S8 is facing complaints from some customers who say that the display panels of their new phones have a reddish tint.

The Samsung Galaxy S8 and S8 Plus both come with a dedicated, side-mounted button to launch Samsung's very own voice-assistant, Bixby. The developer of Button Mapper made it available to configure the Galaxy S8 button to reassign its task to any other application installed in the smartphone, including Google Assistant. "If the color still appears to be reddish, customers can change it at the service center".

A spokesperson for the tech titan has since confirmed the issue, claiming the pinkish tint has nothing to do with hardware and can be fixed by tweaking the phone's screen settings. The company has apparently issued a software update that prevents users from remapping the button to activate anything other than Bixby. A section of consumers is already skeptical of Samsung products after the Galaxy Note 7 debacle. But now Samsung has blocked the feature, which means that as soon as you update your Galaxy S8 after you receive it, you won't be able to remap the Bixby button. Analysts seem quite optimistic too, as Counterpoint Research has recently predicted that Galaxy S8 sales will cross 50 million units this year alone. Samsung wants to ensure that power users do not reconfigure the Bixby button to activate Google Assistant, so that it could lock them up within the Bixby ecosystem. Bixby is Samsung's new voice-assistant, the English-version of which hasn't been rolled out yet due to performance issues.

Although not set to hit retailers' shelves until April 28, those who pre-order the phone before April 19 will get the phone as early as the 20th.

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