HP recalls batteries for HP notebook computers and mobile workstations

HP recalls batteries for HP notebook computers and mobile workstations

HP recalls batteries for HP notebook computers and mobile workstations

If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of past year, HP issued a battery recall due to fire risk concerns. HP that it's recalling batteries for select laptop models, including some in the ProBook, Envy, and ZBook families.

HP has just announced a worldwide voluntary safety recall for selected notebook and mobile workstation batteries.

This is not the first time that HP has been forced to issue a laptop recall over safety concerns surrounding their batteries.

HP has not yet provided technical details about why the batteries are overheating. That might sound like a small percentage, but given how many devices HP shifts in a year, it's still likely to be a fairly substantial figure.

"HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500, with one report of a minor injury involving a first-degree burn to the hand", CSPC said in a statement.

So far over 50,000 devices have been affected in just the United States and Canada, with HP saying that 15 models of its laptops sold worldwide between December 2015 and December 2017, along with any replacements purchased from HP or its authorised suppliers, could be hit.

HP said this week that it's recalling about 50,000 consumer notebook batteries for free, which were originally sold as part of a HP notebook itself or as a standalone accessory.

"Many of these batteries are internal to the system, which means they are not customer replaceable".

"It is extremely important to check whether your battery is affected", HP wrote on its recall page. validation "The validation generally takes less than 30 seconds", it further added.

Consumers with these batteries can install an update that will put the device in "battery safe mode" until it can be replaced. "Accepting Battery Safety Mode causes the battery to discharge and to cease future charging until Battery Safety Mode is disabled". This would allow customers to safely use their notebook and mobile workstations while having an HP power adaptor connected.

Why this matters: Battery recalls happen every so often, often due to manufacturing issue. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern.

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