Facebook will take "a few years" fix issues, says CEO Mark Zuckerberg

Facebook moments for iphone


In an overheated trailer in Chicago, Zuckerberg sat down for an interview with Stephen Dubner of Freakonomics Radio. At the time, the company faced widespread criticism for its decision.

Zuckerberg has been humbled in recent weeks after his company became embroiled in a scandal surrounding protection of user data.

In a wide-ranging interview on Vox's The Ezra Klein Show podcast, Zuckerberg discussed election interference, the handling of user data and privacy, the proliferation of fake news, and what to do when your company - with more than 2 billion users - reaches a size and scale where the consequences for failure have a massive impact.

"Millions of people now understand how their data can be weaponized and used against them, and they are demanding change", Greer said.

Facebook already has an internal Community Operations and Review Team, which includes content reviewers.

Just last week, the debate was stirred anew by publication of a 2016 memo obtained by BuzzFeed News, written by one of Zuckerberg's chief lieutenants, that talked about Facebook's relentless quest for growth and the toll of fostering connections. "The Myanmar issues have, I think, gotten a lot of focus inside the company", Zuckerberg said. Many Facebook users consider the practice an invasion of privacy.

Technology amplifies natural human capabilities, Zuckerberg said, before noting that people need to be willing to engage with ideas they don't agree with, lest we fall victim to confirmation bias.

Patrick Lin, director of the ethics and emerging sciences group at California Polytechnic State University, said he sees "no evidence that Facebook's culture is unethical, though just one senior executive in the right place can poison the well". That is particularly true, he implied, because the platform made it possible for people to establish something they had in common with someone else before engaging in debate.

He said the firm "felt a lot better about the result" of the special election in Alabama previous year. "So you recognize that the other person is a person".

The Facebook founder acknowledged that his company can play a significant role in conflicts. But last summer, privacy scandals weren't yet on Zuckerberg's mind.

The violence in Myanmar highlights the duality of social media in general, and Facebook in particular as a force for both good and ill.

Many wonder if these steps will ensure public privacy and Facebook safety. But in a way, he's right: The community, now up in arms about privacy concerns, is demanding that the company do more to safeguard personal data. In the interview, Zuckerberg admitted that Facebook had not invested enough in that side of the platform. The social networking giant is also facing a probe by the Federal Trade Commission (FTC).

On Thursday, he said he merely wanted to open a discussion and added that "I don't agree with the post today and I didn't agree with it even when I wrote it".

2014: Facebook says it dramatically limits the access apps have to friend data, preventing the type of data scoop Kogan and others were capable of.

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