The new section, called "Chats" appears to include only the basic chat functionalities.
Of course, there are some benefits to this, and using the Messenger app without downloading the Facebook app (in case you don't have an account) is one of them. however, it does not make any sense. We still don't know whether or not Facebook will actually roll out this chat feature in the primary Facebook app or not since the social media giant remained unavailable for comments. Earlier, the messaging option was available inside the Facebook app along with the Messenger app.
Instagram and WhatsApp, which are both owned by Facebook, also faced accessibility issues, leaving some users unable to load their news feed or send messages. Perhaps integrating the Messenger and Facebook mobile apps is the first step towards that goal. "We do not have any additional details to share at this time".
Facebook could be building a challenge for itself - if users don't have to switch to Messenger, maybe Facebook is tasking itself to make the Messenger app more appealing, with new tools and features created to continue to draw users in.
Facebook was hit by a similar outage back in March 14, 2019.
According to Wong, Facebook is starting to lay the groundwork for integrated messaging throughout all its services. "We're working on making more of our messaging products end-to-end encrypted and considering ways to make it easier to reach friends and family across networks". You can't call or video chat with them from the Facebook interface, however.
The main Messenger app will continue to exist as Wong predicts that this app will be targetted to a different kind of audience.