BC Ferries has determined the hard landing at Duke Point four months ago stemmed from not only an electronic failure with the propulsion system on the Coastal Inspiration but also from the crew who neglected to react in time and in such a way that would have softened the blow.

BC Ferries spokesperson Debra Marshall said the crew didn't implement the secondary back-up procedures properly.

“One of which would have been an emergency pitch control system… and the stern propeller was not used to slow down or stop the ship.”

Marshall said the crew had little time to respond to the malfunction on the ferry and added that BC Ferries is not considering disciplinary action.

“We take this as a learning opportunity. We have shared the findings of the investigation with the other coastal class crews, so they can all learn from this experience to avoid repeating it.”

Repairs to the ferry alone cost some $380,000.

Duke Point is scheduled to re-open May 1st.

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